Shipping Policy

Shipping Policy

Effective Date: 4/12/2025

Thank you for shopping at My New Battery. We are committed to delivering high-quality hybrid battery replacements quickly and safely across the United States. Please review the details of our shipping policy below.

Processing Times

Orders are typically processed within 1-3 business days. You will receive a notification with tracking information once your order has shipped.

Shipping Times

Shipping times vary by location, but most orders are delivered within 3-8 business days after processing. Please note, we do not guarantee delivery dates and are not responsible for delays caused by the carrier.

Shipping Locations

We offer shipping across the United States, including Hawaii, Alaska, Puerto Rico, and other U.S. territories.

Local Pickup

We do not offer local pickup at this time. All orders must be shipped to a valid address.

No Refurbished Batteries or Core Returns

We do not ship refurbished batteries, and no core return is required for any of our products. You keep your original battery, and we take care of the rest.

Order Issues

If you experience any issues with your order or shipment (such as damage during transit or a delay), please contact our support team as soon as possible at tech@mynewbattery.com or call us at (435) 669-0020.

Returns

For information regarding returns, please refer to our Return and Refund Policy page.